At W O Jones we are dedicated to ensuring that our printed products meet our customers requirements.
We do this by making sure that we agree fully with what our customers want and then applying rigorous processes to make sure that is what we deliver both in terms of product and service.
We are continually improving our activities and make use of measurable objectives which are reviewed regularly to maintain our customer focus.
We believe in the concept of the customer and the supplier working together in pursuing this policy and continually striving for improvements in quality. All the company’s employees must have a positive commitment to quality and respond quickly and effectively to achieve the performance standards required of them to get it right first time, every time.
The quality policy is based on these following fundamental principles.
Total quality is a permanent feature at W O Jones. On–going training and practical assistance will ensure that the policy will be implemented, monitored and maintained in a continuous improvement programme. We set and regularly review quality objectives and monitor our achievement.
W O Jones Printers Ltd has achieved ISO 9001 Accreditation